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Data Protection & Privacy

This is our Privacy Statement. It explains how this site obtains, uses and keeps your information safe.

We're committed to keeping your personal information safe and confidential both online and offline.

Online Subscription

If you subscribe, before you enter any personal details into the online form, we'll tell you how your information will be used in our data protection statement and in the relevant terms and conditions. You will be asked to confirm that you have read and understood these before your application can proceed.

We might occasionally send you information about services which we think would be of interest to you. If you'd prefer us not to use your contact details in this way you can opt out by leaving the tick box that is available to you unticked.

Contacting us by email

When you email us, we collect some personal details like your name, address and phone numbers. Email isn't 100% secure - so we advise that you keep personal information to a minimum. With this in mind, don't transmit account information using email.

Emails are stored on our standard internal contact systems which are secure and can't be accessed by external parties. We store this information for an indefinite period of time in order to identify trends.

Surveys and competitions

We'll treat any survey or competition information you provide with the same high standard of care as we do all other customer information, using any details provided strictly within the terms of the competition and this Privacy Statement.

Cookies

We use independent companies to measure and analyse how people use the 'freely accessible' areas of the metamedicineuk.com website. They use cookies to gather and collate information such as the number of pages viewed on the site, the number of visitors and common ways of arriving at or leaving the site. Doing this enables us to keep our content and navigation fresh and useful.

We don't and won't link any information collected by these outside agencies with any personal information collected about you on the website.

What’s in a cookie?

A cookie is a small file that can be saved onto your computer when you visit a website. We use them to monitor visits to areas of our website. Abbey's site-tracking cookies don’t contain name or address information, but they do contain…

  • A uniquely generated random number – so that we differentiate one visitor from another.
  • The date and time of your last visit to the website.

We use two main types of cookie:

  • Permanent cookies : These are the ones stored on your computer to track repeat visits and and where you’ve been on the site.
  • Temporary cookies : These are used to make sure that services like e-online banking work properly. When you close your browser down they are deleted from your computer.

Your web browser lets you turn off both permanent and temporary cookies. However, if you do disable cookies you might not be able to use some of the services on this website.

Correcting mistakes

You are of course entitled to get hold of information held about you, and if you find it’s inaccurate you can have the information corrected and/or deleted.

To find out more visit the website of the Information Commissioner at: www.informationcommissioner.gov.uk.

 

Using your personal information

We will tell you if we intend to use your information for marketing purposes and we’ll give you the opportunity to opt out if you want to.

If you receive emails and don't want to in future, please send an email to address below to let us remove you from our list. info@metamedicineuk.com

Legal statement about this Privacy Statement

This Privacy Statement is not designed to form a legally binding contract between metamedicineuk.com and users of our website or online services. Instead it's a guide on to our online protection standards - although of course we do consider it of utmost importance to abide by the principles stated here.

Contacting us about our Privacy Statement

If you think this Privacy Statement hasn't answered all your questions, or you want to know more, please contact our customer services team, who will be more than willing to help you.

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